Recently the store i work in has changed it's express lanes from '10 items or less' to a much less subjective 'BASKETS ONLY' This means YOU. If the thing you are carrying your shopping in has WHEELS it's NOT a basket. There are TWENTY-SIX other checkouts, at least two thirds of which will have some other poor sap sitting at them.
"You look bored / lonely" "Can't have you slacking off now can we?" "Were you waiting just for me?" etc.. I am guilty of having said this in the past to a person at an empty checkout desk. For this i am sorry.
Our store gives you a nectar point for every bag you re use with your shopping. The way the transaction process works means that it's actually more effecient (and less likely to get forgotten) If I add on the extra points at the BEGINNING of a transaction. This is just the way *I* do this, this is not store policy or the way we must be doing things now. My supervisors have actually commented that they like how i do it this way round.
now that you know all this, at the beginning, before i start scanning your items when i ask "how many bags have you brought with you today" Why, oh WHY on God's green earth do you say that you don't know.. (Erm, they are in front of you, count them?) Better still is the answer, well i dont' know how many i'll use yet! that's not what i asked! OMG. It's a simple question. Or you say "i'll tell you at the end" and by the time the end comes round you forget untill after i have ended the transaction and then moan that your bags weren't put on.
I'm not psychic. The customer dividers are there for a reason.
If the machine tells you to remove your card, don't look at me with all the stupid you can muster and tell me that it says 'Remove Card'. Just remove your damn card. When you have you just need to put the card straight back in again. I don't know what you are waiting for the card machine to do, but i'm pretty sure it's not going to do it.
We have recently been given a new batch of checkout closing signs. They are bigger than the other ones and the writing is clearer. They are also about half the width of the belt itself. When i have to tell you that i'm closing and point out the sign to you and you say "Oh sorry i didnt' see it" you aren't fooling anyone. The closing sign means i've been putting up with people like you for AT LEAST 3 hours. I may be going home, or on a break. Sometimes i may just be going to cover some other poor sap who has had enough of your shit and is going on thier break. Either way. I'm CLOSED.